Training Assessment and Reporting System
success of Web based training (WBT) and Web based
performance support system (WBPSS) projects depends on fulfillment of
all steps of the development process, from conception to implementation
and evaluation. The Global Technology Group can provide all of the following
services as well as work with internal IT departments to insure timely
and cost effective delivery of this system:
1. Client Needs Analysis
what client wants to accomplish with WBT.
the explicit outcomes of the project.
if the product will provide individual instruction while cutting training
if desire is to replace or supplement existing training.
a feasibility analysis of integrating training into a larger information
overall project cost.
what the trainee needs to know to sell clients products.
state-of-the-art methods to compliment the existing training curriculum
to improve skills, knowledge, and/or attitudes.
which components of an information system should be accessible to the
trainee to improve job performance.
the range of existing computer skills and educational levels of the
Determine the baseline technical capabilities, e.g. Notebooks, desktops,
LAN, intranet, Internet.
the range of user computer experience to align design elements with
technical skills of the target users.
a user interface that provides all the features needed for the user
to navigate the application as intuitively and transparently as possible.
features that allow the trainee to control the learning process.
with Training and Development to define material flow and the interface
to support this flow in order to achieve established client design standards.
a process that is a dynamic prototype ready for testing.
the interface on real end users or those with similar skill and knowledge
this tested interface prototype as the basis for the template for the
technical standards design.
Standards Definition and Design Document
a design document that will include required software, bandwidth limitations,
software settings, file naming conventions, and technical details required
by the interface.
standards for site maintenance and internal security.
procedures and standards that must be followed for server compatibility,
external security, and user access control.
an overview of the prior analyses, learning/performance objectives,
and instructional design to meet those objectives.
a template based on the tested interface design including a library
of models of interactive screen designs.
a trained, highly experienced adult learning expert to organize and
present content in such a way that the trainee meets his or her learning
Create the variety of content that will make up the product: text, still
graphics, movies, animations, music, narrations, and databases.
to the standards specified in the design document and be fully compatible
with the interface.
all interactions, graphic simulations, and self-contained applications.
dynamic documents, performance tracking, trainee record keeping, and
assessments and self-testing functions.
tracking of trainee performance.
trainee performance in centralized data repository.
procedures for supplying and maintaining project files.
electronic medium to parallel curriculum development.
Web Server Administration
the server for content types used.
courseware/performance system usage.
user accounts or access privileges.
and update external hyperlinks.
Evaluations and Updating
on-going testing and evaluation to point out future opportunities with
the training product.
individual pages or segments of content, should the content become dated
and new information become available.
interface modification and new testing.